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Eyegis eyewear in soft studio light — hero image for warranty page
— Ownership

Designed to last.
Backed with confidence.

Every pair of Eyegis glasses is engineered with premium materials and backed by a comprehensive warranty and comfort guarantee.

2-Year Warranty60-Day Comfort GuaranteeIndividually Inspected
Our Promise

Confidence begins
before your first wear.

Every Eyegis frame is covered by a 2-Year Manufacturing Warranty and our exclusive 60-Day Comfort Guarantee — a commitment to the object you wear every day.

2 yr
60 d
2-Year Warranty

What's covered.

Two years of coverage from the date of purchase against defects in materials and workmanship — verified with proof of purchase from Amazon or an authorized retailer.

Manufacturing defects

Any defect arising from our production process.

Frame construction

Structural integrity of the frame body.

Hinges

Titanium hinge assembly and screw fittings.

Material defects

TR90, β-titanium and acetate irregularities.

Lens manufacturing

Coating adhesion and optical clarity defects.

Craftsmanship

Assembly, alignment and finishing issues.

What Is Not Covered

Wear is part of the story.

The warranty does not cover accidental damage, normal wear or improper care.

Accidental damage

Drops

Crushing

Normal scratches

Improper cleaning

Heat exposure

Unauthorized modifications

Comfort & Warranty Request

Comfort should never
be a gamble.

Within 60 days, contact our team if your Eyegis do not provide the expected comfort. We will guide you toward the right solution.

A customer satisfaction commitment. Not a medical guarantee.

By sending, you agree to be contacted about your request.

Care Advice

Small rituals.
A frame that lasts.

Cleaning

Use a clean microfiber cloth. Avoid alcohol and household glass cleaners.

Storage

Return your Eyegis to its hardshell case whenever they're not on your face.

Travel

Never leave your frames in a hot car or in direct sunlight for long periods.

Daily use

Remove your glasses with both hands to protect hinge alignment.